Just as a pianist must practise routinely to maintain their performance, a piano needs regular attention to be at its best. And to protect your investment it’s important that that care not only covers quality of sound, but also maintains the instrument’s financial value. Whether you own a custom piano for personal enjoyment or for entertainment and commercial purpose, Total Care is a service that provides for all its needs, giving you total peace of mind.
CARE AT YOUR FINGERTIPS
Rather than a one off tuning, Total Care is a care program that provides ongoing support, available whenever you need it.
A simple monthly payment takes care of all your piano’s requirements, relieving you of the hassle and inconvenience of remembering to arrange and book appointments.
HOLISTIC COVERAGE
In a year coverage can include:
- Tuning, voicing and regulation
- Annual cleaning and maintenance schedule
- Casework care schedule
- Full annual service
- A friendly helpline for any queries you may have and an emergency call out service in the very unlikely event of it being needed



ACCESSORIES, INSURANCE & ADDITIONAL BENEFITS
As well as taking care of the musical well-being of your piano, Total Care takes care of all your chosen accessories; with our standard package covering self play and climate control systems (other accessories are covered under our bespoke offering).
On top of that, we can also help with insurance. Please ask for a call from a qualified advisor from our specialist musical insurance partner.
Being a Total Care customer will also come with additional benefits such as cheaper storage and moving rates.
WORLDWIDE SERVICE
We have a large team of expert tuners based all over the world, so no matter where you are, our service can reach you.
PRICING
We offer Pay As You Go services as well as two levels of annual care paid monthly, with or without self-play. We can also provide a bespoke plan on application if required to suit more specific needs, available anywhere in the world. Prices include VAT at 20%.

*Actual tuning charges may vary depending on location. A fuel/mileage surcharge may be applicable. Should a pitch raise be required an additional £30 may be chargeable.
COMMERCIAL SERVICES
Available for hotels, concert halls etc. Prices include VAT at 20%.
